Shipping policy

We are committed to providing our customers with high-quality products and a seamless shopping experience, including efficient and reliable shipping. This Shipping Policy outlines our shipping process, delivery times, and related information. Please take a moment to review this policy before making a purchase.

1. Order Processing

1.1. Order Confirmation: Once you place an order with Calma Sleeps Bamboo Bedding, you will receive an order confirmation email with details of your purchase. Please review this email to ensure the accuracy of your order.

1.2. Processing Time: Our team works diligently to process and fulfill orders as quickly as possible. Orders are typically processed within 1-3 business days. However, please note that processing times may vary during busy periods or due to unexpected circumstances.

2. Shipping Methods

2.1. Shipping Providers: We partner with reputable shipping carriers to ensure your order reaches you safely and in a timely manner. The specific carrier used for your order may vary depending on your location and the shipping method selected at checkout.

2.2. Shipping Options: During the checkout process, you will be able to choose from various shipping options, including standard and expedited shipping, where available.

3. Shipping Times

3.1. Estimated Delivery Times: The estimated delivery time for your order will depend on your location, the selected shipping method, and any unforeseen delays that may occur. Please note that delivery times may be affected by factors beyond our control, such as weather conditions or customs inspections.

3.2. Order Tracking: Once your order ships, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment.

4. Shipping Costs

4.1. Shipping Fees: Shipping fees are calculated based on your location and the weight of your order. These fees will be clearly displayed during the checkout process, allowing you to review the total cost before finalizing your purchase.

4.2. Free Shipping: We may offer free shipping on orders that meet specific criteria, such as a minimum order value or promotion. Please check our website or promotional materials for details.

5. Shipping Delays

5.1. Unforeseen Delays: While we strive to meet estimated delivery times, unforeseen circumstances can cause delays. Calma Sleeps Bamboo Bedding is not liable for any delivery delays beyond our control.

6. Contact Us

If you have any questions or concerns about our Shipping Policy or the status of your order, please contact our customer support team at admin@calmasleeps.com.

We are committed to providing you with a smooth and pleasant shopping experience, and your satisfaction is our top priority. Thank you for choosing Calma Sleeps Bamboo Bedding.

This Shipping Policy is effective as of the 4th November, 2023 mentioned above.